Privacy Policy

CRC Polished Concrete and Concrete Grinding

Website Address: https://www.crcconcretepolishing.com.au

Business Information:

– Business Name: CRC Polished Concrete and Concrete Grinding

– Owner: Frank Speranza

– Email: info@crcconcretepolishing.com.au

– Address: 1/10 Thomson Tce, DROMANA VIC 3936, AUSTRALIA

– Phone Number: 0417 338 506

1. What is Personal Information and Why Do We Collect It?

Personal Information refers to information or opinions that can identify an individual. We may collect Personal Information, including but not limited to names, addresses, email addresses, phone numbers, and other relevant data. We collect this information through various means, such as correspondence, telephone, email, our website, and other publicly available sources.

2. Privacy Principles and Legal Compliance

Our privacy practices are governed by Australian privacy laws, including the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). You can obtain more information about these principles from the website of The Office of the Australian Information Commissioner.

3. Purpose of Collection

We collect your Personal Information for the primary purpose of providing our services to you, communicating with our clients, and for marketing purposes where you have provided consent. We may also use your Personal Information for secondary purposes closely related to the primary purpose, which you would reasonably expect. You have the option to unsubscribe from our mailing/marketing lists at any time.

4. Collection Methods

We collect Personal Information through various methods, including website forms, email correspondence, telephone calls, and other appropriate means. When visitors leave comments on our website, we may also collect data such as IP addresses and browser user agent strings for spam detection.

5. Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience and last for one year. Additionally, if you edit or publish an article, an additional cookie is saved in your browser for one day, containing no personal data.

6. Embedded Content from Other Sites

Our articles may include embedded content (e.g., videos, images, articles) from other websites. Embedded content from these websites behaves as if you have visited the other site and may collect data, use cookies, and track your interaction with the embedded content if you have an account and are logged in to that website.

7. Sensitive Information

We may collect sensitive information only for primary purposes, secondary purposes directly related to the primary purpose, with your consent, or as required or authorized by law.

8. Third Parties

We will, where reasonable and practicable, collect Personal Information directly from you. In some cases, we may receive information from third parties, and we will take steps to ensure your awareness of such information.

9. Disclosure of Personal Information

Your Personal Information may be disclosed to third parties with your consent or as required or authorized by law.

10. Security of Personal Information

We store your Personal Information securely to protect it from misuse, loss, unauthorized access, modification, or disclosure.

11. Data Retention

We retain Personal Information for a minimum of 7 years for customer service purposes. When no longer needed for the purpose obtained, we will take steps to destroy or permanently de-identify your Personal Information.

12. Access and Correction

You have the right to access and update your Personal Information. Contact us in writing to make such requests. We do not charge a fee for access requests but may charge an administrative fee for providing copies.

13. Maintaining the Quality of Personal Information

We take reasonable steps to ensure your Personal Information is accurate, complete, and up-to-date. If you find inaccuracies, please notify us promptly.

14. Policy Updates

This policy may change from time to time, and the latest version is available on our website.

15. Privacy Policy Complaints and Enquiries

For privacy-related inquiries or complaints about our Privacy Policy, please contact us at:

CRC Polished Concrete and Concrete Grinding

1/10 Thomson Tce, DROMANA VIC 3936, AUSTRALIA

Email: info@crcconcretepolishing.com.au

Phone: 0417 338 506

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